Privacy

Sbajee Privacy Policy — How We Handle Your Personal Data

At sbajee, your privacy matters. This policy explains exactly what personal data sbajee collects, why we collect it, how we use it, and what rights you have over your own information. We've written this in plain language so every player in Bangladesh can understand it without needing a law degree.

Last Updated: January 2025 Create Sbajee Account
Your Data, Your Rights

Sbajee collects only the data needed to operate your account and keep the platform secure. We do not sell your personal data to third parties. You have the right to access, correct, or delete your data at any time.

Key Commitments

How Sbajee Protects Your Privacy

Six core privacy commitments sbajee makes to every player in Bangladesh

We Only Collect What We Need

Sbajee collects personal data only when it is necessary to operate your account, process payments, verify your identity, or comply with legal obligations. We do not collect data for the sake of it, and we do not build unnecessary profiles on our players.

We Never Sell Your Data

Sbajee does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Your information stays within the sbajee platform and is shared only with trusted service providers who help us operate the platform securely.

SSL Encryption on All Data

All data transmitted between your device and the sbajee platform is encrypted using industry-standard SSL technology. This means that your personal information, payment details, and account activity cannot be intercepted by third parties during transmission.

You Control Your Data

Sbajee gives you meaningful control over your personal data. You can request access to the data we hold about you, ask us to correct inaccurate information, or request deletion of your data, subject to our legal obligations to retain certain records.

Clear Data Retention Limits

Sbajee does not keep your personal data longer than necessary. Account data is retained for as long as your account is active and for a defined period after closure to meet legal requirements. After that period, your data is securely deleted or anonymised.

Transparent Marketing Preferences

Sbajee will only send you marketing communications if you have opted in to receive them. You can update your marketing preferences or unsubscribe at any time from your sbajee account settings or by contacting our support team directly.

1. Introduction

This Privacy Policy explains how sbajee collects, uses, stores, and protects the personal data of players who use the sbajee platform at sbajee.live. Sbajee is committed to handling your personal data responsibly and transparently, in line with applicable data protection principles.

By registering an account on sbajee or continuing to use the sbajee platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with how sbajee handles personal data, please do not use the platform. You may contact us at any time with questions about this policy at [email protected].

Scope: This Privacy Policy applies to all players using sbajee, regardless of the device or method used to access the platform — including the sbajee website, mobile browser, and any sbajee app.

2. Data We Collect

Sbajee collects personal data that is necessary to provide you with a safe, fair, and functional gaming experience. The categories of personal data sbajee may collect include:

Category Examples Purpose
Identity Data Full name, date of birth, gender, photo ID Account registration and age/identity verification
Contact Data Mobile number, email address Account communication, support, and notifications
Financial Data bKash/Nagad/Rocket account number, transaction history Processing deposits, withdrawals, and fraud prevention
Technical Data IP address, device type, browser, operating system Platform security, fraud detection, and performance
Usage Data Games played, bet history, session duration, login times Responsible gaming monitoring and platform improvement
Communications Data Support chat logs, email correspondence Customer support and dispute resolution

Sensitive Data: Sbajee does not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, or health information, unless required by law or provided voluntarily by you in a support context.

3. How We Collect Your Data

Sbajee collects personal data through several channels. Understanding how your data reaches us helps you stay informed and in control:

  • Direct registration: When you create a sbajee account, you provide your name, contact details, and date of birth directly to us.
  • Account activity: As you use sbajee — placing bets, making deposits, or contacting support — data about your activity is recorded automatically.
  • Payment processing: When you deposit or withdraw via bKash, Nagad, or Rocket, transaction data is shared between your payment provider and sbajee to complete the transaction.
  • Device and browser data: Sbajee automatically collects technical data such as your IP address, device type, and browser version when you access the platform.
  • Cookies and tracking technologies: Sbajee uses cookies and similar technologies to improve your experience and analyse platform usage. See Section 6 for full details.
  • Identity verification: When you submit documents for KYC verification, sbajee collects and stores copies of those documents securely.

4. How We Use Your Data

Sbajee uses your personal data only for legitimate purposes that are necessary to operate the platform and serve you as a player. The specific purposes for which sbajee uses your data include:

  • Creating and managing your sbajee account.
  • Processing deposits and withdrawals via your chosen payment method.
  • Verifying your identity and age to comply with legal requirements.
  • Detecting and preventing fraud, money laundering, and other prohibited activities.
  • Providing customer support and resolving disputes.
  • Monitoring gameplay to support responsible gaming obligations.
  • Sending you account-related notifications such as deposit confirmations and withdrawal updates.
  • Sending marketing communications, but only if you have opted in to receive them.
  • Improving the sbajee platform based on aggregated usage data.
  • Complying with applicable legal and regulatory obligations.

Legal Basis: Sbajee processes your personal data on the basis of contractual necessity (to operate your account), legal obligation (to comply with applicable laws), and legitimate interest (to keep the platform secure and prevent fraud). Marketing communications are sent only with your consent.

5. Sharing Your Data

Sbajee does not sell your personal data. We share your data only in the following limited circumstances, and only to the extent necessary for the stated purpose:

  • Payment providers: Sbajee shares transaction data with bKash, Nagad, and Rocket to process your deposits and withdrawals. These providers have their own privacy policies governing how they handle your data.
  • Identity verification services: Sbajee may use third-party KYC providers to verify your identity documents. These providers are contractually bound to handle your data securely and only for verification purposes.
  • Game providers: Some games on sbajee are provided by third-party game studios. These providers may receive anonymised gameplay data to ensure game integrity and performance.
  • Legal authorities: Sbajee may disclose your personal data to law enforcement or regulatory authorities if required to do so by law, or if we reasonably believe disclosure is necessary to prevent fraud or protect the safety of our players.
  • Business transfers: In the event of a merger, acquisition, or sale of sbajee's business, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this policy.

No Third-Party Marketing: Sbajee will never share your personal data with third parties for their own marketing purposes. Any marketing you receive from sbajee is sent directly by sbajee and only if you have opted in.

6. Cookies

Sbajee uses cookies and similar tracking technologies to improve your experience on the platform, keep you logged in securely, and understand how players use sbajee so we can make it better. Here is a breakdown of the types of cookies sbajee uses:

Cookie Type Purpose Can Be Disabled?
Essential Cookies Keep you logged in, maintain your session, and enable core platform functions No — required for sbajee to function
Analytics Cookies Help sbajee understand how players navigate the platform so we can improve it Yes — via your browser settings
Security Cookies Detect and prevent fraudulent activity and protect your account No — required for platform security
Preference Cookies Remember your language, display, and notification preferences Yes — via your account settings

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the sbajee platform. Sbajee does not use cookies to track your activity on other websites.

7. Data Security

Sbajee takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, alteration, or disclosure. These measures include:

  • SSL/TLS encryption for all data transmitted between your device and sbajee servers.
  • Encrypted storage of sensitive data including payment information and identity documents.
  • Access controls that restrict which sbajee staff can access personal data, based on their role and need.
  • Regular security audits and vulnerability assessments of the sbajee platform.
  • Two-factor authentication options for player accounts to prevent unauthorised access.
  • Secure deletion procedures for data that is no longer required.

While sbajee takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account secure — please use a strong, unique password for your sbajee account and never share your login credentials with anyone.

Data Breach Response: In the unlikely event of a data breach that affects your personal data, sbajee will notify affected players as quickly as possible and take immediate steps to contain and investigate the breach.

8. Data Retention

Sbajee retains your personal data only for as long as it is necessary for the purposes described in this Privacy Policy, or as required by applicable law. Our general data retention approach is as follows:

  • Active accounts: Personal data is retained for the full duration of your sbajee account being active.
  • Closed accounts: After account closure, sbajee retains transaction records and identity verification data for a minimum of five years to comply with anti-money laundering regulations.
  • Support communications: Customer support records are retained for two years after the last interaction.
  • Marketing data: If you unsubscribe from marketing, sbajee will retain a record of your opt-out preference to ensure we do not contact you again.
  • Technical logs: Server and security logs are retained for up to 12 months and then deleted.

When personal data is no longer required, sbajee securely deletes or anonymises it so that it can no longer be linked back to you as an individual.

9. Your Privacy Rights

As a sbajee player, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected] and we will respond within 30 days.

Right to Access

Request a copy of the personal data sbajee holds about you at any time.

Right to Correction

Ask sbajee to correct any inaccurate or incomplete personal data we hold about you.

Right to Deletion

Request deletion of your personal data, subject to our legal obligations to retain certain records.

Right to Object

Object to sbajee processing your data for marketing purposes at any time.

Right to Portability

Request your personal data in a structured, machine-readable format for transfer to another service.

Right to Restriction

Ask sbajee to restrict processing of your data while a correction or objection request is being reviewed.

10. Minors

Sbajee is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register on sbajee or attempt to use the platform in any way.

If sbajee discovers that personal data has been collected from a minor, we will immediately close the associated account, delete the data, and — where applicable — report the matter to relevant authorities. If you believe a minor has registered on sbajee, please contact us immediately at [email protected].

Age Verification: Sbajee uses age verification checks during registration and may request additional proof of age at any time. Protecting minors from online gaming is a responsibility sbajee takes very seriously.

11. Changes to This Policy

Sbajee may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make changes, the updated policy will be published on this page with a revised "Last Updated" date at the top.

For significant changes that materially affect how we handle your personal data, sbajee will notify registered players via email or an in-platform notification before the changes take effect. Your continued use of sbajee after the publication of an updated Privacy Policy constitutes your acceptance of the changes.

12. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or how sbajee handles your personal data, please get in touch with our support team. We aim to respond to all privacy-related enquiries within 30 days.

Data Requests: To exercise any of your privacy rights — including access, correction, or deletion requests — email [email protected] with the subject line "Privacy Request" and your registered account details. We will acknowledge your request within 5 business days.

Play with Confidence

Your Privacy Is Protected — Join Sbajee Today

Now that you know exactly how sbajee handles your personal data, you can play with complete confidence. Fast payouts, fair games, and a platform that genuinely respects your privacy — all in one place.

By registering, you confirm you are 18+ and agree to the sbajee Privacy Policy and Terms and Conditions.